Consumer Connect is a solutions focused global outsourcing centre, which allows businesses to outsource business operations, whether that be lead generation, sales, administration or P.A. work. We support businesses to deliver their core services, which provides them with greater stability, more time to focus on development and greater growth opportunities.
We are located in Sunningdale one of the thriving and well established business hubs in Durban, South Africa.
We operate a high tech call centre with 24 hours access, which can adapt to different time zones across the world.
We employ a highly trained English Speaking workforce, who are skilled in all aspects of customer service who have experience of working with international partners and have in depth knowledge of the retail, communications and financial services sectors.
We are currently supporting some of the worlds major brands problem solve their day to day operational issues. Whether that be providing their customer service desks, increase their exposure to consumers or generating customers on multiple verticals platforms.
We can offer support campaigns through a highly trained and dedicated team of call centre agents, whether that be five, fifty or five hundred. We are flexible and dynamic enough to adapt to the needs of our business customers, both small and large.
We can shape a bespoke service to suit your needs. Through our team of business development managers, we can tailor make campaigns to meet the demands of your business.
We believe in having key people in the right positions. We have a combined experience of over 50 years within our senior management team. Our representatives are experienced in forging new relationships, innovating new ways of working and delivering high quality services.